At Felix Wanderer, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information when you place an order, subscribe to updates, or contact us:
-
Name
-
Phone number
-
Email address
-
Shipping address
-
Communication preferences
We collect only the information necessary to process orders, provide customer service, and improve your experience.
2. How We Use Your Information
We use the information we collect to:
-
Process and fulfill orders
-
Provide customer support
-
Notify you about order updates
-
Improve our website and services
-
Send promotional messages
3. Communication and Opt-Out
If you opt in to receive marketing emails, SMS updates, or promotional messages, you may opt out at any time.
To opt out:
-
Email: Click the unsubscribe link found at the bottom of our emails.
-
SMS: Reply with STOP to any promotional text message.
-
Contact Us: You may also contact our support team to request removal from any communication list.
Please allow a short processing time for your opt-out request to take effect.
4. Data Security
We take appropriate measures to protect your personal information against unauthorized access, loss, misuse, or alteration. All collected data is stored securely and used only for the purposes stated in this policy.
5. Use of Cookies
We may use cookies to enhance your browsing experience and understand user behavior on our website. Cookies help us remember preferences and improve overall site performance.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected].